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National Australia Bank has flagged it will shed up to 180 positions as a result of proposed changes to branches throughout the nation.
Key points:
- NAB says the cuts are in line with customer banking habits
- It says customer advisor roles will be targeted
- Earlier this month, NAB bosses stood down in the wake of the royal commission
The company confirmed the figure to the ABC.
Employees were notified of the changes to the bank’s retail arm today.
NAB said the restructure was designed to better align rosters with customer banking habits.
The bank said it anticipated the changes would result in up to 180 job losses and fewer staff at branches.
It said no branches would close as a result of the proposed changes.
“Nobody will be leaving NAB if they don’t want to, however some may choose to leave if the time is right for them,” NAB executive general manager of retail Krissie Jones said.
“The proposed changes will mean there are less customer advisor roles.
“Across our retail workforce of 4,500 employees, we are anticipating 170 to 180 employees may choose to leave NAB as a result …”
Ms Jones said some workers might choose to work different hours, move into different roles in the organisation or into relief roles.
“We also spoke about increasing our number of relief employees to support our branch teams so they can have greater flexibility,” she said.
“The way our customers are banking has changed, and we need to continue to change too.”
NAB was singled out during the recent banking royal commission, which resulted in the resignation of chairman Ken Henry and chief executive Andrew Thorburn.
The bank was criticised over fees for no service and a culture where profits came before people.
The Finance Sector Union declined to give comment to the ABC about the potential job losses.
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